Frequently Asked Questions

Everything you need to know about our ancestral skincare, sourcing, and shipping.

Ingredients & Philosophy

Tallow shares a similar biology to our skin's natural oils (sebum). It is packed with bio-available vitamins A, D, E, and K, allowing it to deeply nourish and repair the skin barrier unlike synthetic, water-based lotions.

We ethically source our Tallow directly from local UK farmers who raise 100% grass-fed cattle. Our other ingredients, like honey and rosehip, are organic and sustainably harvested.

We avoid parabens, phthalates, artificial fragrances, or seed oils. If an ingredient doesn't come directly from nature, it doesn't go in our tins.

Usage & Skin Compatibility

No. High-quality, grass-fed tallow is non-comedogenic. Because it mimics your skin's natural lipid profile, it actually helps balance oil production and calm the inflammation associated with breakouts.

Yes. Our balms are thoughtfully formulated for dry, delicate, and sensitive skin using minimal, carefully selected ingredients that support the skin barrier rather than overwhelm it. Many customers choose Wholly Cow for skin prone to dryness, redness, or sensitivity, particularly because our formulas avoid unnecessary fillers, artificial fragrance, and harsh synthetic ingredients. For especially reactive skin, we recommend starting with our Unscented or Sensitive Skin Balm and patch testing before full use.

Our balms are concentrated and contain no water. A pea-sized amount covers the entire face. With daily use, a standard tin typically lasts 2 to 3 months.

Because we don't use synthetic stabilizers, our pure tallow can melt in extreme heat. If it arrives soft, simply place it in the fridge for a few hours. The quality and benefits remain completely unaffected.

Orders & Delivery

Yes, we ship worldwide. Delivery times and shipping rates are calculated at checkout based on your location.

We stand behind the quality of our ancestral skincare. If you are not completely satisfied with your purchase, please contact us within 30 days of delivery for a return or exchange.